There are a number of different approaches we can take, depending on the particular circumstances we are trying to change. They range from guidance and assistance to investigations and court action.

● We do not get involved in every issue or dispute, however. We use our legal or enforcement powers when it is the best way to achieve change, such as:

● to clarify the law, so people and organizations have a clearer understanding of their rights and duties

● to highlight priority issues and force these back to the top of the agenda

● to challenge policies or practices that cause significant disadvantage, sometimes across a whole industry or sector
To do this, we use the courts and tribunals to secure binding, positive judgments that reinforce, strengthen, or expand people’s rights.
By using our powers in this way, our legal actions secure widespread and lasting benefits, positively influencing the everyday experiences of millions of individuals.